Website chat and voice, in one workspace

Turn website conversations into qualified leads.

BusinessDots AI Concierge speaks with visitors, answers business questions, collects booking details, and routes every request to your team for confirmation.

Works on any website Human confirmation built in Chat and natural voice
ai.businessdots.io
Client workspaceToday’s activity
● Live
Conversations42
New leads11
Voice minutes28
Live conversationVoice
AI

What time would you like your airport pickup?

Tomorrow at 6:30 AM for four people.

AI

Perfect. I’ll collect your pickup location and contact number next.

Listening
Lead capturedNew
Service
Airport transfer
Date
Tomorrow, 6:30 AM
Passengers
4 people
Ready for human confirmation
AI voice conciergeListening to the visitor…
00:48
One embedAdd chat and voice to an existing website.
One workspaceReview conversations, leads, and usage.
Team controlEvery request remains subject to human confirmation.
Product capabilities

Everything needed to move from conversation to action.

Give visitors a faster way to ask, speak, book, and connect—without replacing the team responsible for the final decision.

Natural website voice

Low-latency voice conversations with configurable greetings, business knowledge, call limits, and reliable lead capture.

Voice session active
•••

Website chat

Answer questions and guide visitors through service, quote, appointment, or booking requests.

Structured leads

Convert conversation details into clean lead records that your team can review and manage.

Business knowledge

Control what the assistant knows using business-specific prompts and knowledge-base content.

Human confirmation by design

The assistant captures a request and explains the next step clearly. Availability, price, and final bookings stay with your team.

Visitor requestAI captures detailsTeam confirms
Built for real operations

One platform, multiple service workflows.

01

Limousine and chauffeur

Collect pickup, drop-off, date, time, passengers, flight details, and vehicle preference.

02

Clinics and appointments

Capture appointment requests, preferred schedules, service needs, and contact information.

03

Service businesses

Qualify quote requests, gather project details, and create a clear follow-up path.

04

Ecommerce support

Answer store questions, capture support issues, and guide shoppers to the right next step.

How it works

Launch a controlled AI concierge in four steps.

1

Configure

Add the business prompt, knowledge, greeting, voice, and brand settings.

2

Test

Run the real chat and voice experience before anything reaches customers.

3

Embed

Place one lightweight script on the business website.

4

Operate

Review leads, conversations, notifications, and usage from the portal.

Ready to put conversations to work?

See BusinessDots AI Concierge on your own use case.

Book a demo Tell us your workflow. We’ll show you how it fits.